Noble Dragons
Frequently Asked Questions
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Questions about placing orders, payment methods, and pricing
Where do I place an order?
What payment methods do you accept?
What currency are your prices in?
What does "kit" mean? How many vials do I get?
Is there a minimum order amount?
Information about shipping times, tracking orders, and delivery
How long does shipping take?
How do I track my order?
My tracking hasn't updated in several days -- is my order lost?
What does "label created" mean?
My China tracking stopped updating, then I got a FedEx or USPS number -- what's going on?
Help with package modifications, cancellations, and delivery issues
Can I change my shipping address after ordering?
Can I change my shipping address after ordering?
Can I cancel or modify my order?
Can I cancel or modify my order?
Can I swap a product in my order?
Details about our products, forms, and availability
I received powder instead of liquid -- is this correct?
I received powder instead of liquid -- is this correct?
Do I need bacteriostatic (BAC) water? Where do I get it?
Do I need bacteriostatic (BAC) water? Where do I get it?
Is a specific product currently in stock?
How to identify and match your vials and products
My vials have no labels or just cryptic codes -- how do I identify them?
Why does my package say "Cleanser" or "black tea" or "aloe vera"?
The batch code on my vial doesn't match my shipping email -- did I get the wrong product?
How do I tell products apart when the vials look identical?
What do the cap colors mean?
Information about third-party testing, COAs, and our purity guarantee
Are your peptides third-party tested?
Where can I find COAs (Certificates of Analysis)?
Where can I find COAs (Certificates of Analysis)?
Do all products have COAs?
Why doesn't the COA cap color match my vial?
VIP membership, discounts, and community information